Astara Hotel Balikpapan

We stayed for a week. The room was kind of smaller compared to other hotels, however, the bed and pillow are very comfortable. Cleaning service was fast. The room came with alacarte lunch or dinner for 2 people, and buffet breakfast for 3. The food was just ok, could be improved and alacarte dinner and lunch took very long to arrive to the table. It was eid when we stayed there, no need to go to the mosque because eid prayer was performed at the bsb beach, same with friday prayer and tarawih, they also peform it on level 4 of pentacity mall. We stayed on the North part of the room, the ground floor is next to mall entrance. And from my experience the staff were never short of smiles and kindness. They always greet u with smile, i mean i mustve hundred of times passed them. Thats rare. They always refill the buffet even on the last 30 mins of the buffet period. I enjoyed my stay because even though the hotel was full with guests, they will attend to your requests quickly.

Have mall and near to the airport

Location, cleanliness

Breakfast ok not too fancy. Hotel closed to the shopping mall

Breakfast great