Astara Hotel Balikpapan
손님 리뷰
We stayed for a week. The room was kind of smaller compared to other hotels, however, the bed and pillow are very comfortable. Cleaning service was fast. The room came with alacarte lunch or dinner for 2 people, and buffet breakfast for 3. The food was just ok, could be improved and alacarte dinner and lunch took very long to arrive to the table. It was eid when we stayed there, no need to go to the mosque because eid prayer was performed at the bsb beach, same with friday prayer and tarawih, they also peform it on level 4 of pentacity mall. We stayed on the North part of the room, the ground floor is next to mall entrance. And from my experience the staff were never short of smiles and kindness. They always greet u with smile, i mean i mustve hundred of times passed them. Thats rare. They always refill the buffet even on the last 30 mins of the buffet period. I enjoyed my stay because even though the hotel was full with guests, they will attend to your requests quickly.
Aisah
2025년 4월
Everyone were nice and helpful. The family room came with dinner or lunch for 2 people. Plus breakfast for 3. The food was ok, but its really is value for money, but be prepared for long time for them to prepare your order. you have to introduce yourself to the restaurant under room bundling, it takes a while them to reconfirm with the receptionist, but once its done its smooth daily thing ordering from them. Location wise is the best. Try to get north side of the rooms, because one you go down, its starbucks pentacity lobby. The staff were great and very respectful. They always smile. Rooms cleaning are fast unlike hotels ive stayed before. Well maybe aicrowave oven is a good idea in family room. We stayed for a week, and i think astara suits well for long stay.
Aisah
2025년 4월
Have mall and near to the airport
Sutri
2025년 2월
Secure clean and the river view - interesting with the many crocodiles in it Great access to the mall
Gregory
2024년 8월
Location, cleanliness
Herry
2023년 10월
The location has always been nice the last few times I've been here.
Hoong
2025년 5월
Breakfast ok not too fancy. Hotel closed to the shopping mall
Ctjoy
2025년 2월
Facilities
Peter
2024년 11월
Breakfast great
Rantanian
2024년 9월
The Mall is fine, breakfast is great
Maurice
2024년 8월
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